777ad1 Privacy Policy — How We Keep Your Data Safe

Introduction

This Privacy Policy applies to the online gaming and sports betting platform operated under the brand name 777ad1, accessible at 777ad1.onl (the "Platform"). It covers all services offered on the Platform including casino games, live casino, sports betting on Cricket, PSL, T20 and Football, fish games, the mobile app and all related features.

When you create an account, deposit PKR, claim a bonus or contact our support team, you share information with us. We understand that your personal information is important to you, and we take our responsibility to protect it seriously. This policy is written in plain, clear English so that every player can understand exactly what we do with their data — no confusing legal language, just straight answers.

If you have any questions after reading this document, our support team is available 24/7 and is happy to explain anything in more detail. You can always reach us at [email protected] — details are also in the Contact section below.

Data We Collect

777ad1 collects personal data in several ways: directly from you when you register or interact with the platform, automatically through your device and browser, and from third-party payment providers when you make a deposit or withdrawal.

Information You Provide Directly

• Registration details: Full name, date of birth, email address and mobile number as provided during account creation.
• Identity verification documents: A copy of your CNIC (Computerised National Identity Card) or other government-issued identity document when KYC verification is requested.
• Payment method information: JazzCash account number, Easypaisa mobile number, bank account details, card details or Raast ID used for deposits and withdrawals. See the Payment Data section for more detail.
• Communication records: Messages exchanged with our support team via live chat, email or in-platform support ticket system.
• Responsible gaming preferences: Deposit limits, session time settings, cool-off periods and self-exclusion requests you activate through your account settings.

Information Collected Automatically

• Device information: Device model, operating system version, unique device identifiers and mobile network information.
• Browser and app data: IP address, browser type and version, referring URLs and pages visited within the platform.
• Usage data: Games played, bets placed, session duration, login timestamps and in-platform navigation patterns.
• Location data: General geographic location derived from your IP address. We do not collect GPS-level location data unless you explicitly grant permission through the app.
• Cookies and similar technologies: See the Cookies section for a full explanation.

How We Use Your Data

We use your personal data only for the purposes listed below. We do not use your data for purposes beyond what is described here without first obtaining your explicit consent.

When we rely on legitimate interest as the basis for processing, we have considered whether that interest is overridden by your rights and privacy interests. You can object to processing carried out on legitimate interest grounds by contacting our support team.

If you have opted in to receive promotional communications about new bonuses, Cricket betting markets, PSL specials or casino offers, you can withdraw that consent at any time by updating your notification preferences in your account settings or by contacting support.

Payment Data

Processing PKR deposits and withdrawals requires that we handle certain payment-related information. 777ad1 works with established payment providers operating in Pakistan, including JazzCash, Easypaisa, Raast, bank transfer networks and card processing services.

What We Store

• The payment method type (e.g. JazzCash, Easypaisa, bank transfer) and the identifier associated with it (mobile number or masked account/card number).
• Transaction reference numbers, amounts in PKR, timestamps and transaction status records.
• The name associated with the payment method, used to confirm it matches the name on your 777ad1 account.

What We Do Not Store

• Full card numbers, CVV codes or card expiry dates are never stored on 777ad1 servers. Card transactions are tokenised by our payment processor.
• JazzCash or Easypaisa wallet PINs, mPIN or any mobile banking authentication credentials.
• Internet banking passwords or OTPs (one-time passwords) issued by your bank or payment provider.

All payment data is transmitted over SSL-encrypted connections. Third-party payment providers who process your transactions have their own privacy policies, and their handling of your payment credentials is governed by those policies and their agreements with the respective payment networks.

Cookies and Tracking Technologies

777ad1 uses cookies and similar technologies on the website and in the mobile app to keep the platform running smoothly and to understand how players use it. Here is a plain explanation of what each type of cookie does:

Essential Cookies

These are necessary for the platform to function. They keep you logged in during your session, remember your language preferences and ensure that the game lobby loads correctly. You cannot opt out of essential cookies as the platform cannot operate without them.

Analytics Cookies

We use anonymised analytics data to understand which games are most popular, which pages players spend time on and where technical issues arise. This data is aggregated and does not identify individual players. It helps us improve the platform experience for all Pakistani users.

Functional Cookies

These remember your settings and preferences — for example, your preferred deposit method or your last-viewed game category — so you do not have to set them again each time you log in.

Managing Cookies

You can control non-essential cookies through your browser settings or through the cookie preferences panel on the platform. Note that disabling certain cookies may affect how some features of 777ad1 work, including the game lobby and cashier section. For the mobile app, cookie-equivalent data storage can be managed through your device's app settings.

Data Sharing

777ad1 does not sell your personal data to third parties under any circumstances. We share data only with the specific categories of recipients listed below, and only to the extent necessary for the stated purpose.

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum information required to process your deposit or withdrawal transaction.
• Identity verification providers: If a third-party KYC service is used to verify your CNIC, only the document and data required for verification is shared. Verified results are returned to 777ad1; raw document copies are not retained by the verification provider beyond their stated retention window.
• Fraud prevention and AML services: Anonymised or pseudonymised transaction data may be shared with fraud screening services to protect all players on the platform.
• Game studios and software providers: When you play a game provided by a third-party studio (accessible from the Game Lobby), the studio's platform may receive your player session ID and game outcomes. Game studios do not receive your full name, payment details or CNIC.
• Legal and regulatory authorities: Where required by applicable law or a lawful request from an authority, we may disclose personal data. We will notify you of such a request where we are legally permitted to do so.

Data Retention

We keep your personal data only for as long as it is needed for the purpose it was collected, or as required by our legal obligations. The general retention periods we follow are:

• Active account data: Retained for the full duration your account remains open, plus a period after closure as required for our legal and compliance obligations.
• Transaction records: Financial transaction records including PKR deposits and withdrawals are retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping requirements.
• KYC documents: Identity verification documents are retained for the duration of account activity and for a defined period after account closure. Copies are stored securely and access is restricted to authorised personnel only.
• Support communications: Customer support conversations are retained for up to 24 months to allow for follow-up on unresolved matters and to improve support quality.
• Responsible gaming records: Self-exclusion records and deposit limit settings are retained for the full duration of any active exclusion period and for a period beyond, to prevent circumvention through re-registration.
• Anonymised analytics data: Aggregated, anonymised usage data from which you cannot be identified may be retained indefinitely for platform improvement purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.

Data Security

Protecting your personal data is a core priority for 777ad1. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, disclosure, alteration or destruction.

Technical Measures

• SSL/TLS encryption: All data transmitted between your device and the 777ad1 platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser when accessing the site.
• Encrypted data storage: Sensitive personal data fields stored in our databases are encrypted at rest. Payment identifiers are stored in tokenised form.
• Two-factor authentication: Available for all player accounts and strongly encouraged. 2FA adds a layer of security beyond your password.
• Access controls: Our internal systems operate on a strict need-to-know basis. Only personnel whose role requires access to specific data categories are granted that access.
• Regular security reviews: Our platform infrastructure is regularly reviewed and tested to identify and address potential vulnerabilities.

Organisational Measures

• Staff with access to personal data receive regular training on data protection obligations.
• A data breach response procedure is in place. In the event of a breach that affects your personal data in a material way, we will notify affected players without undue delay.

Your Rights

You have the following rights regarding your personal data held by 777ad1. To exercise any of these rights, contact our support team at [email protected] with your account details and the specific request.

• Right to access: You can request a copy of the personal data 777ad1 holds about you. We will respond within a reasonable timeframe and provide the data in a clear, readable format.
• Right to correction: If any of your personal data is inaccurate or out of date, you can request that we correct it. For certain data fields (such as your name or date of birth), we may ask for supporting documentation before making changes.
• Right to deletion: You can request that we delete your personal data. Note that we may be required to retain certain data for our legal obligations (such as transaction records) even after an account is closed. We will explain what data must be retained and why.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or correction request is being resolved.
• Right to data portability: You can request your account data in a structured, commonly used and machine-readable format to transfer to another service.
• Right to object: Where we process your data based on legitimate interest (such as analytics or fraud prevention), you have the right to object. We will consider your objection and cease processing if we cannot demonstrate a compelling legitimate ground that overrides your interests.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Minors and Under-18 Protection

777ad1 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires players to confirm they are 18 or older, and age verification checks are carried out as part of our KYC process.

If we become aware that personal data has been collected from a person under 18, we will immediately close that account, delete the associated personal data and, where deposits were made, take appropriate steps regarding any funds in the account.

If you are a parent or guardian and believe that a minor in your care has registered on 777ad1, please contact us immediately at [email protected] with details so we can investigate and act promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable laws or improvements to our data practices. The "Last updated" date at the top of this page always reflects the most recent version.

When we make material changes to this Policy — changes that affect how we use your data in a significant way — we will notify registered players by email and/or through an in-platform notification before the changes take effect. Minor clarifications or corrections that do not change the substance of how your data is handled will be made without prior notice.

Continuing to use 777ad1 after a revised Privacy Policy is published constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting support.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 777ad1 handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.